Privacy Policy

1. Introduction

TableCore ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant operating system software and services.

By using TableCore, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, business details)
• Payment information (processed securely through third-party providers)
• Customer data you input into the system
• Menu items, pricing, and inventory data
• Staff information and access credentials

2.2 Automatically Collected Information

• Device information (IP address, browser type, device ID)
• Usage data (features used, time spent, interactions)
• Transaction data (order details, payment methods, timestamps)
• Cookies and local storage data

3. How We Use Your Information

• To provide and maintain our POS services
• To process transactions and generate receipts
• To comply with fiscal and legal requirements (Veri*Factu, TBAI)
• To improve our software and develop new features
• To provide customer support and respond to inquiries
• To send important updates and security notifications
• To analyze usage patterns and optimize performance

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data transmission
• Secure cloud storage with Supabase (EU servers)
• Regular security audits and updates
• Role-based access controls
• Automatic backups and disaster recovery

Your data is stored on secure servers located in the European Union to comply with GDPR requirements.

5. Third-Party Services

We integrate with third-party services to provide our functionality:

• Payment Processors: Stripe, PayPal, Square, SumUp
• Database: Supabase (PostgreSQL)
• Analytics: Usage analytics for service improvement
• Email: Transactional email services

These services have their own privacy policies and we encourage you to review them.

6. GDPR Compliance

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Export your data
• Right to Object: Object to certain data processing

To exercise these rights, contact us at privacy@tablecore.app

7. Cookies and Tracking

We use cookies and local storage to:

• Maintain your login session
• Remember your preferences and settings
• Store terminal pairing information
• Analyze site usage and performance

You can control cookies through your browser settings, but disabling them may affect functionality.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Transaction data is retained for 7 years to comply with Spanish fiscal regulations. You may request data deletion, subject to legal retention requirements.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@tablecore.app
• Support: support@tablecore.app