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Offline Mode & Network Issues

What happens when your internet goes down.

Last updated 2025-12-18
5 min read

Intelligent Offline Mode

VeriFactu is built for reliability. Unlike cloud-only systems, strictly dependent on the internet, our Local P2P (Peer-to-Peer) technology keeps your venue running smoothly during outages.

How it Works

When the internet drops:

1**Local Sync**: Terminals automatically switch to communicating directly with each other over your local WiFi network.

2. KDS Continuity: Orders continue to flow from the POS to the Kitchen and Bar screens instantly.

3. Printing: Since printers are on your local network, receipts and tickets print without interruption.

What is Paused?

Only features that strictly require external servers are paused until connection returns:

Credit Card Processing (unless using an offline-capable terminal)
Cloud Reporting (Manager App real-time stats)
Fiscal Data Submission (queued securely and sent automatically when back online)

Note: Ensure all your devices are connected to the same WiFi network for P2P sync to function correctly.

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